Care homes, assisted living facilities, wound centres, medical supply stores, practices.
For healthcare providers
You send structured, encrypted requests to any registered practice — without registering yourself, without a user account, without a telematics connector. Instead of fax and hold music you work from your own list.
1Everything in one platform
Not just exchange. Not just medical history. Not just a record.
Not yet another single app, but the shared route for everyone involved in care.
Requests to practices
Repeat prescription, referral, assistive devices, home visit, transport certificate.
Document exchange
Encrypted files between everyone involved.
Resident and customer list
Local with you, import via CSV or Excel. The software that connects to your management system is subject to a charge.
Cases at a glance
Open, answered, closed — with the reply in the same case.
Without a telematics connection
No connector, no VPN access service, no installation.
Practice search
Every registered practice can be found in DiggAI.
Secure reply
The practice replies to your facility, encrypted.
Your own key
Your facility holds a key pair, we hold only ciphertext.
2In everyday work
What your facility does with it.
Requests to any connected practice
- Repeat prescription, referral, therapeutic and assistive devices, home visit, query or transport certificate — structured from a list instead of fax and hold music.
End-to-end encrypted, without a telematics connection
- Your facility holds a key pair. Contents are readable only by the practice; DiggAI transports ciphertext only — entirely without a connector or VPN access service.
The resident list stays with you
- Only the master data needed for identification, locally on your device. Import via CSV/Excel from your facility management system — map the columns once, then it is a single click. The software that connects to your management system is subject to a charge.
Cases at a glance
- Every request carries its status — open, answered, closed. The practice's reply comes back encrypted into the same case.
3Price
Why is this free for me?
Because sending costs nothing. What is paid for is registration — it gives a practice its own key, allowing it to receive everything digitally and encrypted, decrypt it and transfer it straight into its own system. That saves the practice time, and that is what it pays for.
| Who | What they pay |
|---|---|
| Patient | pays nothing — today and permanently |
| Partner | pays nothing as long as they are not registered — and can still send to any registered practice |
| Registered practice | pays to receive everything encrypted, decrypt it and transfer it into their own practice software |
| DiggAI | sees only encrypted data in all three cases |
We do not sell data — we could not even if we wanted to: the entries are encrypted before they leave the device. We cannot read them.
4What is DiggAI?
Fill it in once, exchange it securely with any practice.
Readable only by the sender and the practice they choose. The entries are encrypted on the device and only decrypted again at the practice. We transport nothing but the sealed envelope.
5Sample views
What making contact looks like.
The demo version (in German) shows a facility with fictitious residents: importing the resident list from the care software, a record with health information and folders, a request to the practice, correspondence with the health insurer. Nothing is sent; the practice search uses the real DiggAI practice directory.
1 · Resident list
Imported from CSV or Excel, exclusively on your own device.
2 · Make a request
Choose the matter, choose the resident, choose the practice from the DiggAI search, send.
3 · Follow the case
Status open, answered, closed. The practice's reply lands in the same case.
6Connection
Connect your facility.
You can send without registering. If your facility would like its own key and its own inbox for replies, drop us a line — we will get back to you.
What the version for care facilities costs
Sending to practices stays free. You only pay for the extended version for care facilities, as shown in the demo version: a one-off set-up fee, then a monthly flat fee per care facility.
One-off set-up fee
299 €One-off, for setting up the application, plus VAT.Monthly flat fee
49 € / 40 €49 € per month when paying monthly, 40 € per month when paying yearly. Plus VAT in each case. Per facility, not per resident. Includes maintenance of the software, hosting and support with questions.Without this version you still send free of charge via the access for health partners — to any practice in Germany. Pilot facilities that help with development receive special terms.
The prepared message opens your e-mail program with a subject line and a text skeleton. You send it only after checking it yourself.