Videos: how DiggAI works

The film shows how to find your practice on diggai.de: from searching by name or town to the menu with all requests — and how to change your practice at any time.

The film shows the whole path: choose the recipient practice in the search, start the appointment booking, fill in the short questionnaire and send the request encrypted. Important: if a practice is not registered with DiggAI, fill in the questionnaire via “Prepare for your appointment” and print it or send it as a PDF.

The film shows the AI appointment preparation: state reason and specialty, consent once, choose the local AI model — the analysis runs entirely on your own device and delivers questions for the conversation plus a what-to-bring list, savable as a file. Nothing leaves the device (AI labelling per the AI Act, not a medical device).

The film shows the first creation of the health record: a few core details, everything else voluntary — at the end the record is stored on your own device.

The film shows the record list: switching between records — for example for children or relatives — creating further records, deleting, and importing a saved record file again.

The film shows both ways into the record: a file is visibly imported from a folder via the file dialog — and a photo, as if just taken with the phone camera, goes in the same way. Everything stays on your own device only.

The film shows the way to the emergency data set: answer the key questions, generate the QR code live — and open the print sheet with two wallet-sized cards.

The film shows the modular living-will builder: tick the modules, the document text is created live — at the end the document is stored in the “Advance directives” compartment of the health record.

The film shows the registration: just a few details — practice name, optionally the doctors' names, town, two email addresses, specialty group — and no contractual obligation. DiggAI gets back to you with the onboarding documents and the practice key. Sending is simulated in the film.

The film shows self-service for the practice listing: entry via “Update practice details” on the doctors page, identification via the practice key (no password), load the current listing, change it, save. Key and callback number stay protected on purpose. Saving is simulated in the film.

The film shows the whole path: with the registration the key file is downloaded and inserted on the first device — only after that does every further device take over the key via QR code or pairing code, encrypted and without the server ever seeing it.

The film follows one request: it is collected from the practice inbox, decrypted, and arrives as a chart entry together with the PDF in the right patient record.

Transcript and example views on the page for practices

The film shows both in turn: in the “Text blocks” tab, two reusable replies are created — a general one and one for appointment cancellations. Then an incoming appointment cancellation is fetched and answered by SMS straight from the inbox: tick the block, adjust the text, hand it over to the practice phone. The job travels encrypted; DiggAI sees neither the number nor the text.

The film shows the direct path without registration: enter your organisation's details once, then choose your concern in the selection menu — for example the referral for home nursing care —, add patient and practice and send encrypted. If the practice is not on DiggAI, a PDF for printing or faxing is created instead.

The film shows the path for registered care facilities with resident management: create the person in care, find the practice via its BSNR, request the prescription for home nursing care and send it encrypted. Without registration you go straight to the concern selection menu — see the film on free access. Sending is simulated in the film.